Shipping policy
We’re excited to get your order to you as soon as possible!
Processing Time
- Orders are typically processed within 2–5 business days.
- Custom or made-to-order items may take up to 7–10 business days to ship.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and order weight.
Delivery Time
- U.S. orders: 3–7 business days after processing.
- International orders: 7–21 business days, depending on destination and customs.
Tracking
Once your order ships, you’ll receive an email with tracking information.
Lost or Stolen Packages
Eleven3 Studios is not responsible for lost or stolen packages confirmed as delivered. Please contact your local carrier or delivery service directly for assistance.